by SpinProduct
My landing page names six different kinds of customer. Six cards, each with its own headline and its own reason this is for you. The thing behind them does exactly one job, and it does it identically no matter which of the six you happen to be.
I wrote the six on purpose. The logic was that a stranger scrolling wants to see themselves on the page, and one generic line does that for nobody. Recognition is cheap to add and it feels like it ought to help.
I've started to think the six cards are doing the opposite. A page that speaks to six people can read like it was written for none of them, and the more specific each card gets, the more obvious it is that nothing underneath changes when you pick one.
Three moves I've looked at and not made:
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Cut to one audience. Cleanest read, sharpest page — but I'd be turning away people who might be the best fit, and I don't have the data to know which one to keep.
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Keep six and branch the product. Honest, and expensive. Weeks of work to build six paths that are mostly the same path.
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Keep six and stop implying they're different. Say plainly that it's one tool and here are six things people do with it. Least impressive version, probably the most accurate one.
What I can't measure is which of the six the people who do arrive actually are. Nothing in the flow asks, and I'm not putting a question in front of someone who hasn't seen the thing work yet.
So: when your page names more audiences than your product distinguishes between, is that positioning, or is it a way of not deciding?