Introducing PHX ID: Suns Games Just Got More Rewarding

Oct 16, 2025, 6:32 PM•suns

SCAN TICKETS.

MAKE PURCHASES.

GET REWARDS.

Introducing PHX ID – a new feature in the Suns-Mercury-Arena app that gives you seamless access to scan your tickets, purchase concessions and merchandise, and earn rewards all in one place.

Rewards will be granted throughout the year ranging from prize drops, discounted concessions, and exclusive event access, just for using PHX ID to scan your tickets and make purchases. Make sure your app notifications are on for new reward drops!

HOW TO USE PHX ID

If you haven’t already, download the Suns-Mercury-Arena app and select Suns mode as your default view.

Once in the app, tap on the PHX ID icon in the lower navigation bar, or by selecting ‘Scan Tickets’ from the ticket icon.

Make sure to log in/create your account with the email address associated with the Ticketmaster account that has your Suns tickets.
Link your Suns Ticketmaster account. You will be asked to log in twice during initial registration.

HOW TO SCAN TICKETS

Tap on PHX ID in the lower navigation bar or click on the ticket icon and select “Scan Tickets”.

Scan the QR code at any entrance pedestal around the arena.

Once you scan your QR code, select the ticket(s) you want to scan in for entry on the pedestal.

Tickets will appear in your PHX ID at least 24 hours before your event in the “Seating Information” button. Screenshots of your PHX ID will not work.

HOW TO PAY FOR MERCHANDISE AND CONCESSIONS

Tap on PHX ID in the lower navigation bar or by clicking 'Pay' in the ticket icon.

Add a valid payment method.

Scan the QR code to pay for merchandise and concessions*.

*Works at any concession around the arena except for the Grab and Go locations at sections 107, 114, 119, 210, and 226.

**Excludes Value Menu.

More questions? Visit our FAQ page for more details on how to set up PHX ID. App advisors will also be on site to assist you at any ticketed event should you need help accessing your tickets or linking your payment method.

Download the app now if you haven’t already and connect your Ticketmaster account to make sure you’re ready for gameday!

DOWNLOAD APP

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We make every effort to provide accurate and timely information in this email. Unfortunately, we cannot be responsible for any changes, cancellations and postponements, which might be announced after distribution. We apologize for any inconvenience.

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